Best Venues Group is committed to preserving your privacy and being transparent about how it uses information collected through this website (the “Site”) and any other applications, functionality or services offered by Best Venues Group (collectively with the Site, the “Services”). This Privacy Policy describes what kinds of information Best Venues Group collects, uses, and shares through the Services.
By using Best Venues Group’s Services, including the Site, or by providing your information to us or to our affiliates, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy and our Terms and Conditions (the “Terms”). Please read our Terms to understand the general rules about your use of Best Venues Group Services. This Privacy Policy applies only to the Site and Best Venues Group Services. Please review the privacy policy of any other site you may visit, including any other site operated by Best Venues Group.
In order to access certain parts of the Services, Best Venues Group may require you to provide information that could be used to identify or contact you (“Personal Information”). To provide you with Best Venues Group’s service we need you to provide a username and email address. You may also choose to provide additional Personal Information such as your full name, job title, contact telephone number, and company. Depending on the services you use, we may also need you to provide other personal information such as billing and payment information, tax status, and address. We will never rent or sell your Personal Information to any third party.
To better understand how our visitors use our service and to help us provide a better experience for our visitors, we may collect and store non-personal information either directly in log files and cookies, or via third party vendors, that use various standard web tracking technologies, including cookies and web beacons. Examples of non-personal information include pages that you have visited, IP address, browser type, and operating system. You can choose to disable cookies, but please remember this may mean that parts of the website may not function correctly.
We use third party vendors to display relevant ads for Best Venues Group at locations away from our website on the internet. Some of these vendors, use cookies to display ads based on your previous visits to the Best Venues Group site. You can opt out of these cookies by visiting the Network Advertising Initiative opt-out page.
Best Venues Group the information it collects to deliver and improve the Services, including, but not limited to, administering mailing lists, administering online accounts, conducting market research through analytical tools or other methods, and retaining information for restorative or archival purposes.
We may need to share certain information with third party vendors for reasons such as manufacturing, printing, or logistics. In certain, very specific circumstances, we may share information with third party governmental agencies or other companies assisting us to prevent or investigate illegal activity. The information is not provided to these companies for marketing purposes. From time to time, we will email you useful information about using the Best Venues Group service. You can opt out from receiving certain types of messages in your account settings.
If you require help with using the Best Venues Group service, our support team may ask you to confirm some of your private information, such as your name, delivery address, or other relevant identifying information. Best Venues Group will never email you directly and ask for these details unless you have requested help or support.
The Personal Data We Process.
Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may process different kinds of personal data about you, which we have categorised as follows:
Identity Data: including your name, username (or similar unique identification numbers that we may apply to you), email address, address including, or, postcode, marital status, title and date of birth.
Contact Data: including your billing address, delivery address (and any associated delivery instructions), email address and telephone number(s).
Financial Data: including payment card details.
Transaction Data: including the details of the products and services purchased and the date, time and location of sale and your purchasing activity (including vouchers and coupons activity) and billing details, including billing address.
Technical Data: including information we collect through your use of our websites and mobile apps, where you came to our website from and where you went when you left our website, how often you visit and use our websites and mobile apps, technical information about the devices you use to access our websites and mobile apps (including your device’s unique identifying codes (e.g. its “MAC” address), relevant IP address, operating system and version, web browser and version, and geographic location).
Profile Data: including your username and password, purchases, orders or bookings made by you, your interests, your preferences, your feedback, your survey responses, your social media content and profile information and insight from organisations that already hold information on you (such as credit reference agencies and ‘customer insight companies’ who give us their views on your household, your status, as well as your possible preferences and behaviours).
Usage Data: including information about how you use our website, mobile apps, products and services.
Marketing and Communications Data: including your preferences in receiving marketing from us and our third parties, your communication preferences and information on what you view, click on and access in and through our marketing emails, text messages and push notifications.
Sensitive Data: including information about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, and information about your health and genetic and biometric data.
Children’s Data: We do not knowingly or intentionally collect any Personal Information from anyone under the age of 13. If you are a parent and become aware that Best Venues Group has collected personal information from your child inadvertently, please inform us by using the contact information provided at the end of this Privacy Policy, and we will remove that information from our databases.
Best Venues Group has taken reasonable efforts to put security measures in place, including physical, technological, and procedural safeguards, to protect your Personal Information against unauthorized disclosures and improper use. However, while we have implemented safeguards, you should be aware that no security measures are absolute. Internet security technology rapidly changes. As a result, we cannot guarantee that the safeguards we employ today can protect your Personal Information from the threats of tomorrow or that our security measures are fail-safe and not subject to circumvention or unauthorized intrusion. You should also be aware that, despite our efforts, factors beyond our control might result in the disclosure or misuse of your Personal Information.
Best Venues Group shall have the right to modify this Privacy Policy and Best Venues Group Services at any time without prior notice to you to reflect material changes in how we collect, use, share or store your Personal Information or to satisfy legal requirements. We will notify you of any such changes using the process described in the Terms and those changes shall be effective immediately upon notice. We encourage you to regularly check this Privacy Policy so that you understand our current privacy policies. The date below shows when this Privacy Policy was last updated.
If you have any comments or queries about our Privacy Policy or the way we collect and use your personal information, please email info@bestvenuesgroup.com
At Best Venues Group, we are committed to protecting your privacy in line with the General Data Protection Regulation (GDPR). This statement outlines how we collect, use, and protect your personal data.
When you interact with our website—whether by submitting an inquiry, signing up for updates, or browsing—we may collect personal information such as your name, email address, phone number, and browsing behaviour. This data is used exclusively to respond to your inquiries, provide requested services, improve user experience, and keep you informed about updates or offerings that may interest you.
We value your trust and want to be clear: we do not sell, rent, or share your personal data with third parties for marketing purposes.
If you are located within the European Economic Area (EEA), you have the right to access, correct, or delete your personal data, restrict or object to its processing, and lodge a complaint with a data protection authority.
For more information, or to exercise your rights, please contact us at info@bestvenuesgroup.com
